Return Policy
We are dedicated to providing high-quality services and ensuring customer satisfaction. If you are not satisfied with our service for any reason, we will gladly work to resolve the issue.
Refunds for Services
- Customer Dissatisfaction: If you are unhappy with our service, we offer a full refund within 7 days of service completion. The customer must return or destroy all supplied materials.
- Service Issues: If our service does not meet the agreed-upon terms or specifications, you may request a refund.
- Refund Process: To request a refund, please contact us at sales@sancsoft.com within 7 days of the service completion. We will need you to provide details about the issue and any supporting documentation.
- Refund Processing: If your refund request is approved, we will issue a refund within 30 business days to your original payment method.
Additional Information
- Service Issues: We will work to rectify service issues promptly and to your satisfaction.
- Shipping Costs: If applicable, any shipping costs associated with returns are the responsibility of the customer.
- Exceptions: This policy may not apply to services that are customized, or perishable, or for which there is a clear lack of communication from the customer about the issue.
Contact Us
For any questions or concerns regarding our refund policy, please contact us at sales@sancsoft.com or +1-330-666-9690.
